Customer Service Bot
Handle customer inquiries 24/7 with a knowledge-base-powered support agent. Answers FAQs, escalates complex issues, creates tickets.
About This Build
Parts Breakdown
LLM Model
claude-sonnet
Personality
Patient, empathetic customer support specialist. Always stays calm. Acknowledges frustration. Focuses on solutions.
Skills
Memory
chromadb
Scheduled Tasks
Channels
MCP Servers
Quick Install Guide
1. Install: openclaw install aicraft/customer-service
2. Prepare your knowledge base (FAQ docs, product info)
3. Run the ingestion script: node scripts/ingest.js
4. Configure your support channels
5. Set escalation rules in config/escalation.json
6. Run openclaw start
Compatibility
Reviews (78)
Set this up in under 10 minutes. Working perfectly on my server. Great documentation.
Solid build. Had to tweak the personality prompt a bit but otherwise excellent.
This replaced a tool I was paying $50/mo for. Can't believe it's free.
One-time purchase. Includes all files and future updates.
Created by
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